The Intact software is designed for use by small to medium sized companies who buy, stock and sell on goods of all kinds, historically to trade customers. These days many of these companies have significant trade counter/retail operations in which the software is also designed to specialise.
Because of the requirement to handle accounts and retail at high speed, the software, although written as a package, is highly configurable to specific customer and individual user needs.
This means it is easy to use for all staff, with clear uncluttered screens and information that is accessed only when needed. Nevertheless, there is on-site training and constant on-line support and advice from the Ramtac support desk.
The system is remarkable efficient in terms of information storage and retrieval and normally needs no archiving of history; this helps management to carry out proper business comparisons by seasons and years to date - all businesses are seasonal to some extent.
Intact can also store suppliers' catalogues and price lists together with images where available. Ramtac installation staff normally transfer all
existing master file data.
The software is fully Microsoft Windows based so that virtually any and every device or subsidiary software package has been or can be readily interfaced. This includes Microsoft Excel and Word, Postcode Search and barcoding plus labels, chip and pin, Customer Relationship Management modules, PDAs with or without bar coding for remote order taking, built in Email, faxing, TAPPI and others.
Customers can start their systems in a manner to suit them and integrate other aspects of the software and sub-packages as and when relevant. As time goes by, the best systems will become out-of-date, because of new technology, competitive pressures and changes of trading practice. To eliminate this problem Ramtac have only one current version of the Intact software and all developments from the needs of over 900 users and a forward thinking software creation
department are incorporated into it.
The latest versions are made available to existing customers, say twice a year as part of the software maintenance contract. Access to information is available on a drilldown to the original document basis on all screens most powerfully in order entry. There are many reports and a comprehensive Data-Drill.
Despite the outstanding capability of the software to help reduce costs and to help improve margins, pricing of both software and highly professional services is keen, and leasing facilities are usually available.